At Akriti Chikankari, we are committed to ensuring your products arrive in a timely and secure manner. Below, you’ll find details about our shipping policy, including shipping methods, costs, and delivery times.

Shipping Methods and Costs

Standard Shipping:

• Cost: Calculated at checkout based on destination and order weight.
• Product will be Delivered In: 7-15 days.

Express Shipping:

• Cost: Calculated at checkout based on destination and order weight.
• Product will be Delivered In: 3-7 days.
  

Order Processing Time

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 3-5 business days for the tracking information to become available.

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at akritichikankari@gmail.com with your name and order number, and we will assist you.

Shipping Destinations

We ship to addresses worldwide. However, please note that we do not ship to P.O. Boxes or APO/FPO addresses.

Customs, Duties, and Taxes

Akriti Chikankari is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Damaged or Lost Packages

• Damaged Packages: If your order arrives damaged, please contact us immediately at akritichikankari@gmail.com. Provide your order number and a photo of the damaged item(s), and we will work to resolve the issue promptly.
• Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please contact us within 7 days at akritichikankari@gmail.com. We will investigate the issue and work to resolve it.

Delivery Delays

While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions or carrier delays. If you experience a significant delay, please contact us at akritichikankari@gmail.com, and we will assist you.

Contact Us

If you have any questions about our shipping policy, please don’t hesitate to contact us. Our customer support team is available to assist you and ensure your satisfaction.

Email: akritichikankari@gmail.com

Thank you for choosing Akriti Chikankari. We appreciate your business and look forward to serving you.